A Simple Key For telus billing support Unveiled

A Simple Key For telus billing support Unveiled

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Used to be the leader and the reason I have already been a loyal Telus custiomer for years. But This can be about to change!!

• An acquaintance who is also a Telus customer confirmed me his strategy facts, and he is getting a similar approach for drastically fewer while not having to purchase units, which contradicts what Abdul explained to me.

I called Telus CS at eight.55AM Mountain time plus they hanged up on me, indicating that I need to simply call for the duration of "common office several hours". Is this for genuine?

You may only modify it. I waited for one hour around the mobile phone to speak to a human. He was valuable, but needed to redirect me to a different person. I had been then on hold for one more hour. They made available me a better offer, but it really was not what was offered on the internet. Those people offers are for new customers. Being a loyal customer I would have to pay back $seventy eight in comparison with $sixty for a new customer, for the service I wished.

You can expect to then get a textual content concept in the event the agent responds, and you may observe up at your earliest ease.

I assume I am just previous, but I remember a time when you could potentially connect with a business, speak with a human devoid of sitting down on maintain for several hours, and actually get customer service. Many thanks Telus for an excellent customer working experience.

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Vehicle-advise helps you immediately narrow down your search engine results by suggesting probable matches while you form.

Thanks for the awareness to this issue. I anticipate a prompt and satisfactory resolution.

Also, I had been disconnected several moments when attempting to speak with support as well as still left on maintain with no resolution.

I have produced numerous cellular phone phone calls, I've clicked on "Alternatively, you could Call our TELUS Administration Staff below".  finished the form, without any response, and completed A different type on MyTelus and likewise go no reaction.

Hi All people, I ought to Get in touch with customer service with reference to modifying a payment arrangement. I needed to know when there is an e mail or other strategy to Get hold of them since I am working, and many moments I seek to call and don't get to Telus technical support talk to an individual just before I really have to hang up.

Yeah, I’m binding by a two 12 months deal regretably, I’m only 4 months in, but I did get someplace. I assume The executive Office environment termed me today so I've a cell phone discussion with him in one hour. We’ll see how that goes.